Cookie Policy

1. Introduction

This Cookie Policy explains what cookies are, how Taxmo ("we", "us", "our") uses cookies on our website taxmo.nl (the "Service"), and your choices regarding cookies.

By using our Service, you consent to the use of cookies in accordance with this policy. You may withdraw or change your consent at any time using the Cookie Settings option below or in the footer of any page.

2. What Are Cookies

Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies can be "session cookies" (deleted when you close your browser) or "persistent cookies" (remain on your device for a set period or until you delete them).

3. Types of Cookies We Use

3.1 Essential Cookies (Strictly Necessary)

These cookies are required for the basic functioning of our Service. Without them, core features such as user authentication and session management would not work. You cannot opt out of these cookies as the Service cannot function without them.

• connect.sid: Maintains your authenticated session. Duration: Session / 30 days. Provider: Taxmo.
• btw_cookie_consent: Records whether you have acknowledged the cookie notice. Duration: 1 year. Provider: Taxmo.
• btw_cookie_prefs: Stores your cookie preference selections. Duration: 1 year. Provider: Taxmo.

3.2 Functional Cookies

These cookies allow us to remember choices you make (such as your preferred language, theme, or display settings) and provide enhanced, personalised features. They do not track your browsing activity on other websites.

• theme: Remembers your dark/light mode preference. Duration: Persistent. Provider: Taxmo.
• btw_lang: Remembers your language preference (English, Dutch, German, Polish, or Romanian). Duration: Persistent. Provider: Taxmo.
• btw_welcomed: Records whether you have completed the welcome flow. Duration: Persistent. Provider: Taxmo.

3.3 Analytics Cookies

These cookies help us understand how visitors use our website and product, so we can improve the Service. For logged-in users, product analytics is linked to their account. These cookies are only placed if you give your explicit consent.

• _ga: Distinguishes visitors (Google Analytics). Duration: 2 years. Provider: Google.
• _ga_<container-id>: Keeps track of the session (Google Analytics). Duration: 2 years. Provider: Google.
• ph_<project>_posthog: Distinguishes visitors and sessions for product analytics (PostHog). Duration: 1 year. Provider: PostHog.

3.4 Marketing Cookies

These cookies let us measure how our advertising on Google, Facebook and Instagram performs and show our ads to people who visited our website. They are set by Google and Meta and are only placed if you give your explicit consent for marketing cookies.

• _fbp: Identifies your browser so visits and sign-ups can be attributed to our Facebook and Instagram ads. Duration: 90 days. Provider: Meta.
• _fbc: Stores the ad click identifier when you arrive on our site from a Facebook or Instagram ad. Duration: 90 days. Provider: Meta.
• _gcl_au: Measures whether visits and sign-ups come from our Google ads. Duration: 90 days. Provider: Google.
• _gcl_aw: Stores the ad click identifier when you arrive on our site from a Google ad. Duration: 90 days. Provider: Google.

4. Legal Basis (GDPR / AVG)

Under the General Data Protection Regulation (GDPR), known in the Netherlands as the Algemene Verordening Gegevensbescherming (AVG), and the Dutch Telecommunicatiewet (Tw), we use cookies on the following legal bases:

• Essential cookies: Legitimate interest (Article 6(1)(f) GDPR) - strictly necessary for providing the Service.
• Functional, analytics and marketing cookies: Consent (Article 6(1)(a) GDPR) - placed only after you give explicit consent via our cookie banner.

5. How to Manage Your Cookie Preferences

You can manage your cookie preferences in the following ways:

• Cookie Banner: When you first visit our site, a banner appears allowing you to accept all cookies, reject non-essential cookies, or customise your preferences.
• Cookie Settings: You can change your preferences at any time by clicking "Cookie Settings" in the footer of any page, or by using the button below.
• Browser Settings: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete existing cookies. Note that disabling essential cookies may affect the functionality of our Service.

To withdraw your consent, simply click the button below. This will reset your cookie preferences and show the consent banner again on your next page load.

Cookie Settings

6. Third-Party Cookies

Our Service uses the following third-party services that may set their own cookies:

• Stripe: For secure payment processing. Stripe may set cookies necessary for fraud prevention and payment authentication. These are essential for processing payments and are covered under Stripe's own privacy policy.
• Google Fonts: We load fonts from Google's servers. Google may log basic request data but does not set tracking cookies through this service.
• Meta (Facebook and Instagram): Only if you allow marketing cookies, we load the Meta pixel. It tells Meta which public pages of our website you visit while logged out, and when an account reaches one of a few milestones (sign-up, onboarding completed, first entry recorded, payment added). It does not receive the contents of your bookkeeping. Meta processes this data under its own privacy policy.

Advertising cookies and pixels (Google Ads and the Meta pixel described above) are only used with your consent for marketing cookies. We do not use any other third-party advertising or social media tracking technologies.

7. Your Rights Under GDPR / AVG

You have the following rights regarding your personal data and cookies:

• Right to withdraw consent at any time (without affecting the lawfulness of processing before withdrawal)
• Right to information about what cookies are used and why
• Right to erasure - you can delete cookies from your browser at any time
• Right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl

8. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We encourage you to review this page periodically. The "Last updated" date at the top of this page indicates when the policy was last revised.

9. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us at: contact@taxmo.nl

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